TENENBAUM CALLS REQUESTS FOR CPSIA CHANGES PREMATURE CPSC Chairman Inez Tenenbaum September 10 declined to say whether Congress should make changes to the CPSIA or whether the agency can handle the problematic parts of the law through the rulemaking process or other administrative activity.
CPSC EXPLAINS PLANS FOR CREATING CPSIA DATABASE CPSC September 10 reported to Congress that by March 11, 2011, it plans to launch SaferProducts.gov, a website that will meet the CPSIA section 212 requirement that the agency create a searchable product complaint database.
EU FINDS VARYING ODDS THAT CONSUMERS WILL COMPLAIN The likelihood that consumers will contact sellers with concerns about product problems (or other commercial complaints) is highly variable, according to a European Commission report on perceptions about consumer redress.